Lakshmi Manchu alleges harassment by IndiGo Airlines during security check, raising serious concerns.
In a series of tweets, Lakshmi called out the staff for rude behavior during bag checks.
Her bag was pulled aside, and she wasn’t allowed to open it to show contents.
Lakshmi claims security staff insisted on opening her bag themselves, causing her distress.
Even after repeated requests, the staff reportedly failed to add a security tag in her view.
She expressed doubts about IndiGo taking responsibility if anything went missing from her luggage.
Lakshmi noted passengers faced delays for cutlery or medical machines like sleep apnea devices.
One co-passenger reportedly had to leave luggage behind due to slow security clearance.
IndiGo Airlines responded, citing regulations about prohibited items for detaining her bag.
Lakshmi’s frustration highlights ongoing concerns over customer treatment in airline security.